For additional information on JCPenney's financial restructuring, please visit

Company Overview

J. C. Penney Company, Inc., one of the nation’s largest apparel and home retailers, combines an expansive footprint of over 850 stores across the United States and Puerto Rico with a powerful e-commerce site,, to deliver style and value for all hard-working American families. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 95,000 associates across the globe, all driving toward the Company’s mission to help customers find what they love for less time, money and effort.

Delivering a Dynamic Retail Experience

Our heritage as a department store is quickly evolving to meet the 21st century demand for a dynamic retail environment where personal technology is influencing the decision behind nearly every purchase. Across our stores, mobile app and, we’re driving traffic by enticing millions of customers to shop an expansive selection of the best private and national brands available.

View Leadership

Approximately 850 Stores Across The United States and Puerto Rico


Approximately 90,000 Associates Across The Globe


$10.7B in Total Net Sales
for FY 2019

For complete information regarding our financials, see our periodic filings

Latest Financial Results

Q2 2020

Quarter Ended Aug 1, 2020

Latest Presentation

Feb 27, 2020

Q4 2019 Earnings Presentation

View Presentation
Latest Presentation

Latest Annual Filing

2019 10-K

For year ending February 1, 2020


FY 2019 Total Net Sales of $10.72 Billion


Generated $428 Million in Operating Cash Flow


Generated $145M Million in Free Cash Flow


FYE 2019 Cash & Cash Equivalents of $386 Million

Contact Information

Corporate Office

J. C. Penney Company, Inc.
ATTN: Investor Relations
6501 Legacy Drive
Plano, TX 75024

Investor Relations

JCPenney Customer Service
T: (800) 322-1189

Transfer Agent

Computershare Investor Services
Regular Mail correspondence:
P.O. Box 505000
Louisville, KY 40233-5000
T: (800) 842-9470

Overnight/Express Mail correspondence:
462 South 4th Street, Suite 1600
Louisville, KY 40202

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