J. C. Penney Company, Inc., one of the nation’s largest apparel and home retailers, combines an expansive footprint of over 850 stores across the United States and Puerto Rico with a powerful e-commerce site, jcp.com, to deliver style and value for all hard-working American families. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 95,000 associates across the globe, all driving toward the Company’s mission to help customers find what they love for less time, money and effort.
Our heritage as a department store is quickly evolving to meet the 21st century demand for a dynamic retail environment where personal technology is influencing the decision behind nearly every purchase. Across our stores, mobile app and jcp.com, we’re driving traffic by enticing millions of customers to shop an expansive selection of the best private and national brands available.View Leadership
2019 10-KFor year ending February 1, 2020
FY 2019 Total Net Sales of $10.72 Billion
Generated $428 Million in Operating Cash Flow
Generated $145M Million in Free Cash Flow
FYE 2019 Cash & Cash Equivalents of $386 Million
J. C. Penney Company, Inc.
ATTN: Investor Relations
6501 Legacy Drive
Plano, TX 75024
JCPenney Customer Service
T: (800) 322-1189
Computershare Investor Services
Regular Mail correspondence:
P.O. Box 505000
Louisville, KY 40233-5000
T: (800) 842-9470
Overnight/Express Mail correspondence:
462 South 4th Street, Suite 1600
Louisville, KY 40202
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