For account information, stock transfers, change of ownership, change of address, dividend reinvestment, dividend direct deposit, direct stock purchases and tax reporting, contact JCPenney's Transfer Agent, BNY Mellon Shareowner Services.

Stockholder Services: 1-800-842-9470

Regular Mail:
BNY Mellon Shareowner Services
P.O. Box 358016
Pittsburgh, PA 15252

Overnight/Express Mail:
BNY Mellon Shareowner Services
500 Ross Street
Pittsburgh, PA 15262

Email / Web site:
shrrelations@bnymellon.com
www.bnymellon.com/shareowner/isd